Luxury Residence Maintenance & Concierge Specialist

starkenterprises; Woodmere (OH); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Vehicle allowance

Paid time off

Job summary

Stark Enterprises in Cleveland, Ohio, is seeking a reliable Personal Residential Maintenance Assistant to support upkeep and presentation of multiple luxury private residences. You will perform inspections, coordinate minor repairs, manage HVAC/plumbing/electrical systems, and ensure guest-ready environments while upholding discretion and confidentiality.

Strong organizational and time-management skills are essential.

Qualifications

• 3+ years in residential maintenance, estate management, luxury property care or related experience preferred.
• Strong working knowledge of general home maintenance systems.
• Ability to perform basic carpentry, painting, plumbing, and mechanical repairs.
• Excellent organizational and time-management skills.
• Strong communication and customer-service abilities.
• Exceptional trustworthiness, integrity, and dependability.
• Ability to maintain strict confidentiality regarding homeowners, family, guests, schedules, personal information, and property details.

Responsibilities

• Perform routine property inspections and identify maintenance needs.
• Coordinate and complete minor repairs, preventative maintenance, and seasonal upkeep.
• Monitor and maintain HVAC, plumbing, electrical, irrigation, and other household systems.
• Manage relationships with vendors, contractors, and service providers.
• Schedule and oversee maintenance appointments and project work.
• Maintain exterior areas including landscaping, walkways, patios, outdoor furnishings, and recreational spaces.
• Assist with vehicle care, equipment maintenance, and organization of garages and storage areas.
• Ensure the residence is guest-ready at all times.
• Maintain inventory of maintenance supplies, tools, and household essentials.
• Respond promptly to maintenance issues and emergencies.
• Assist with special projects, home improvements, and event preparation as needed.
• Maintain accurate records of repairs, warranties, service schedules, and vendor information.
• Provide transportation services for homeowners, family members, and guests, including airport drop-offs and pick-ups.
• Assist with booking family personal travel, booking doctor appointments and household invoice payment

Skills

Residential maintenance

Time management

Communication

Confidentiality

Problem solving

Tools

HVAC knowledge

Smart home tech

Security systems

Job description

Stark Enterprises in Cleveland, Ohio, is seeking a reliable Personal Residential Maintenance Assistant to support upkeep and presentation of multiple luxury private residences. You will perform inspections, coordinate minor repairs, manage HVAC/plumbing/electrical systems, and ensure guest-ready environments while upholding discretion and confidentiality.

Strong organizational and time-management skills are essential.