Luxury Residence Butler: Bespoke Guest Experiences

Raffles Hotels & Resorts; Boston (MA); On-site; USD 42,981 - 47,747; Full time

Benefits offered by this job

Employee benefit card with discounted rates

Medical, dental, and vision insurance

Personalized development opportunities

Job summary

Raffles Hotels & Resorts is looking for a Residence Butler in Boston, Massachusetts. The ideal candidate will deliver highly personalized services, enhancing the luxury residential experience for guests. Responsibilities include curating bespoke experiences and serving as the main point of contact for residents.

Candidates should have at least 2 years of relevant experience and hold a degree in Hospitality Management. A valid driver’s license is required. Exceptional interpersonal skills and emotional intelligence are essential.

Qualifications

• Minimum of 2 years of experience as a Butler or in a luxury guest-facing role.
• Strong operational knowledge across Front Office, Housekeeping, and Food & Beverage.
• Valid driver’s license required.

Responsibilities

• Serve as a dedicated point of contact for residents.
• Curate bespoke experiences tailored to individual preferences.
• Act as a central liaison between residents and all hotel departments.

Skills

Luxury service delivery

Attention to detail

Emotional intelligence

Interpersonal skills

Education

Degree or Diploma in Hospitality Management

Tools

Property Management Systems (Opera preferred)

Job description

Raffles Hotels & Resorts is looking for a Residence Butler in Boston, Massachusetts. The ideal candidate will deliver highly personalized services, enhancing the luxury residential experience for guests. Responsibilities include curating bespoke experiences and serving as the main point of contact for residents.

Candidates should have at least 2 years of relevant experience and hold a degree in Hospitality Management. A valid driver’s license is required. Exceptional interpersonal skills and emotional intelligence are essential.