Luxury Property Operations Lead

RHO Residential; Montvale (NJ); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with discretionary match

Job summary

RHO Residential is seeking an Operations Manager to oversee a residential property in Montvale, NJ. You will supervise leasing, maintenance and service activities, ensuring exceptional customer service and smooth daily operations in line with the operating manual.

The role requires 2+ years in residential leasing/management, a High school diploma (Bachelor’s preferred), and a valid driver’s license. You will coordinate financial reports, deposits and vendor relations while driving sales and

Qualifications

• Requires strong people skills and the ability to resolve resident and employee issues.
• Experience in residential leasing/management is required (2+ years).
• Knowledge of maintenance requirements and vendor coordination is preferred.

Responsibilities

• Oversee leasing, maintenance and service activities through supervising staff.
• Ensure exceptional customer service and marketable model/leasing office.
• Manage collections, postings, deposits and financial reporting.
• Assist in completing bonds, affordable or state rent program paperwork as needed.
• Develop and implement sales/marketing strategies to improve occupancy.

Skills

Management

Communication

Administrative

Customer service

Maintenance knowledge

Sales ability

Driving

Education

High school diploma or equivalent

Bachelor’s degree preferred

English fluency

Job description

RHO Residential is seeking an Operations Manager to oversee a residential property in Montvale, NJ. You will supervise leasing, maintenance and service activities, ensuring exceptional customer service and smooth daily operations in line with the operating manual.

The role requires 2+ years in residential leasing/management, a High school diploma (Bachelor’s preferred), and a valid driver’s license. You will coordinate financial reports, deposits and vendor relations while driving sales and