Luxury Property & Facilities Manager

Grand View Lodge; Minnesota; On-site; USD 60,000 - 70,000; Full time

Job summary

Grand View Lodge in Nisswa, MN seeks a polished Facilities & Property Operations Manager to lead care and operational excellence across our portfolio of luxury homes.

You will be the primary owner for homeowners, coordinating maintenance, preventive programs, and budgets while ensuring every property reflects our Grand View Lodge quality and Cote Hospitality standards. This role offers advancement within a growing division and collaboration across resort operations.

Qualifications

• 3+ years in facilities management, property management, resort operations, or related fields.
• Strong understanding of residential property systems: HVAC, plumbing, electrical, pools, appliances.
• Experience managing projects, vendors and budgets in a multi-property environment.
• Excellent communication and relationship-building with homeowners and teams.
• Proficiency with Microsoft Office, especially Excel; familiarity with work order systems a plus.

Responsibilities

• Oversee maintenance, repairs, and overall condition of managed properties to luxury standards.
• Develop and run preventive maintenance programs; protect property assets.
• Coordinate vendors and internal teams; manage work orders and timely completion.
• Serve as primary operational contact for homeowners; maintain trust and service excellence.
• Monitor project expenses, prepare invoices, and assist with budgeting and forecasting.
• Maintain property records and supervise maintenance staff; promote safety and accountability.

Skills

Facilities management

Property management

Resort operations

Hospitality engineering

Vendor management

Budgeting

Communication

Microsoft Excel

Driver's license

Tools

Excel

Property management systems

Work order systems

Job description

Grand View Lodge in Nisswa, MN seeks a polished Facilities & Property Operations Manager to lead care and operational excellence across our portfolio of luxury homes.

You will be the primary owner for homeowners, coordinating maintenance, preventive programs, and budgets while ensuring every property reflects our Grand View Lodge quality and Cote Hospitality standards. This role offers advancement within a growing division and collaboration across resort operations.