Luxury Property Concierge & Operations Manager

Island Home & Estate Management; Hobe Sound (FL); On-site; USD 65,000 - 95,000; Full time

Job summary

Island Home & Estate Management seeks a highly organized, service-oriented professional to deliver exceptional client experiences while coordinating people, projects, vendors, and details for luxury residential properties.

The role blends hands-on property oversight with proactive client communication to ensure homeowners feel confident their property is cared for at the highest standard, even when not on-site.

Qualifications

• Experience in high-end client settings (luxury hospitality, etc.).
• Excellent written and verbal communication required.
• Ability to multitask across multiple properties and vendors.

Responsibilities

• Serve as the dedicated point of contact for assigned clients, building long-term relationships.
• Coordinate and oversee vendor services, inspections, and property maintenance.
• Provide regular status reports and proactive communication to clients and management.
• Maintain organized digital records and manage schedules and to-dos.

Skills

High-end account management

Customer success

Project management

Hospitality

Client-facing service

Job description

Island Home & Estate Management seeks a highly organized, service-oriented professional to deliver exceptional client experiences while coordinating people, projects, vendors, and details for luxury residential properties.

The role blends hands-on property oversight with proactive client communication to ensure homeowners feel confident their property is cared for at the highest standard, even when not on-site.