Luxury Private Events & Member Experiences Lead

Relais & Châteaux; St. Helena (CA); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(k) matching

Flexible spending account

Health savings account

Life insurance

Vacation

Sick Pay

Paid holidays (10)

Referral program

Daily employee meals

Uniforms

Job summary

The Napa Valley Reserve in St. Helena, CA is seeking an Hospitality & Events Manager to plan and execute private Member experiences, tastings, dinners, and meetings with polished, discreet service.

You will balance creative event design with meticulous execution, working closely with a small team to deliver memorable experiences for Members, guests, and partners. Ideal candidates have 5+ years in luxury hospitality or private events, strong communication, wine knowledge, and proficiency with

Qualifications

• 5+ years of experience in luxury hospitality, private events, private club operations, winery hospitality, resort/hotel operations.
• Experience planning and executing elevated events, including Member communication, vendor coordination, timelines, budgets, and food and beverage logistics.
• Excellent written and verbal communication skills with Members, guests, colleagues, vendors, and leadership.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities and deadlines.
• Ability to remain composed, resourceful, and solution‑oriented under pressure.
• Foundational wine knowledge and interest in professional wine service.
• Proficiency with Microsoft Office, especially Outlook, Word, and Excel.
• Valid driver’s license.
• Flexible schedule availability, including evenings, weekends, and occasional holidays.

Responsibilities

• Plan and execute private Member events, curriculum experiences, tastings, receptions, dinners, meetings, and special programming.
• Manage event logistics from inquiry through reconciliation, including proposals, timelines, budgets, menus, wine service plans, staffing needs, floor plans, collateral, guest lists, seating charts, and run-of-show documents.
• Serve as the on-site lead for assigned programs, ensuring seamless execution, gracious hospitality, service flow, and timely communication.
• Liaise with catering partners, guest chefs, rental companies, florists, AV/lighting providers, photographers, transportation partners, and vendors.
• Support set-up and breakdown as needed, ensuring spaces are maintained to The Reserve’s standards.
• Prepare event summaries, cost recaps, billing details, and documentation.

Skills

Hospitality experience

Event planning

Communication skills

Organizational skills

Wine knowledge

Microsoft Office

Driver's license

Flexible schedule

Education

College degree or equivalent

Tools

Salesforce

TripleSeat

Visual One

Opera

Job description

The Napa Valley Reserve in St. Helena, CA is seeking an Hospitality & Events Manager to plan and execute private Member experiences, tastings, dinners, and meetings with polished, discreet service.

You will balance creative event design with meticulous execution, working closely with a small team to deliver memorable experiences for Members, guests, and partners. Ideal candidates have 5+ years in luxury hospitality or private events, strong communication, wine knowledge, and proficiency with