Luxury Private Club Retail Associate

Atlantic Fields Club; Hobe Sound (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee Meals

Referral Incentives

Recognition Programs

Job summary

Atlantic Fields Club in Hobe Sound, FL is seeking a Retail Assistant to join the Retail Department. The Retail Assistant will manage shop operations and provide exceptional service to members and their guests, greeting guests, processing transactions, and supporting merchandising efforts.

You will work with the Retail Manager, drive sales through strong member relationships, assist with inventory, and help with events and special orders while maintaining store standards and appearance.

Qualifications

• 1–3 years of retail operations and customer service experience.
• Hospitality or luxury service experience preferred.
• Experience with POS systems (Jonas or TEI preferred) and Excel.

Responsibilities

• Assist Retail Manager with day-to-day operation of the Retail Shop.
• Provide exceptional service and communication with members, guests and team members.
• Greet guests and members and anticipate needs to enhance their experience.
• Record transactions using the point-of-sale system.
• Drive sales by building member relationships and keeping up with fashion trends.
• Ensure packaging standards and add touches like gift-wrap and notes.
• Assist with purchases, returns and special orders.
• Answer shop phones and direct calls as needed.
• Monitor shop cleanliness and organization.
• Coordinate merchandising guidance with the Merchandiser.
• Monitor inventory and sales to meet monthly budgets.
• Communicate inventory needs to Retail Merchandiser.
• Monitor supplies and restock as needed.

Skills

Customer service

Communication

Sales

Teamwork

Tools

POS systems

Excel

Job description

Atlantic Fields Club in Hobe Sound, FL is seeking a Retail Assistant to join the Retail Department. The Retail Assistant will manage shop operations and provide exceptional service to members and their guests, greeting guests, processing transactions, and supporting merchandising efforts.

You will work with the Retail Manager, drive sales through strong member relationships, assist with inventory, and help with events and special orders while maintaining store standards and appearance.