Luxury Private Club General Manager

BENCHMARK; Naples (FL); On-site; USD 160,000 - 200,000; Full time

Job summary

Pyramid Global Hospitality seeks a results-driven Club General Manager for Naples Bay Club. Lead member experience, financial performance, and team culture, balancing private-club traditions with luxury hospitality standards.

Responsibilities include overseeing membership operations, F&B, spa, fitness, and programming, while driving growth in membership and engagement. A bachelor’s in hospitality or related field is preferred; CMA certification is a plus.

Qualifications

• Progressive executive leadership experience in luxury club, resort, or hospitality environments.
• Strong knowledge of private-club membership expectations and service delivery.
• Experience in budgeting, forecasting, labor management, and financial performance.

Responsibilities

• Develops strategic direction and annual priorities for the Club.
• Oversees member experience, dining, wellness, and recreational programming.
• Ensures high standards of cleanliness, safety, and service across Club facilities.
• Manages staffing, scheduling, and operating practices to meet financial objectives.
• Collaborates with resort leadership to ensure seamless guest experiences across properties.

Skills

Executive leadership

Hospitality leadership

Member relations

Financial acumen

Communication skills

Change leadership

Education

Bachelor’s degree in hospitality management or business administration

Certified Club Manager designation (preferred)

Job description

Pyramid Global Hospitality seeks a results-driven Club General Manager for Naples Bay Club. Lead member experience, financial performance, and team culture, balancing private-club traditions with luxury hospitality standards.

Responsibilities include overseeing membership operations, F&B, spa, fitness, and programming, while driving growth in membership and engagement. A bachelor’s in hospitality or related field is preferred; CMA certification is a plus.