Luxury Pre-Owned Manager

Jaguar Land Rover Columbia; Columbia (SC); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation

Health insurance

401(k) with company match

Paid vacation and holidays

Professional development

Job summary

Mills Automotive Group is seeking a high-performing Used Car Manager for our Jaguar Land Rover dealership. You will lead traffic growth, optimize conversions, and drive profitability while maintaining customer satisfaction.

As the leader of the used-vehicle operation, you will oversee acquisition, merchandising, and the sales process from start to finish, ensuring accountability across the team and delivering 55+ retail units per month.

Qualifications

• Minimum 3 years of successful automotive sales management experience.
• Previous Used Car Manager experience preferred.
• Proven track record of increasing used vehicle sales volume and profitability.
• Experience with CRM systems, digital retailing tools, and lead management platforms.

Responsibilities

• Drive showroom, phone, internet, and digital traffic conversion through disciplined follow-up processes.
• Monitor daily lead activity and rapid response times across all lead sources.
• Develop and execute a strategic plan to achieve 55+ used vehicle sales per month.
• Manage inventory levels, pricing strategies, and market competitiveness.
• Coach, train, and motivate sales professionals to improve performance and customer experience.
• Review performance metrics and identify opportunities for increased profitability.

Skills

Leadership

CRM

Data-driven

Lead management

Tools

CRM systems

Digital retailing tools

Lead management platforms

Job description

Drive Growth. Lead Traffic. Maximize Opportunity.

Mills Automotive Group is seeking a high-performing Used Car Manager for our Jaguar Land Rover dealership. We are looking for a results-driven leader who can aggressively manage traffic, improve conversion rates, increase inventory turn, and grow used vehicle sales volume to 55+ retail units per month while maintaining strong profitability and customer satisfaction.

This is an opportunity for an experienced automotive professional who understands the entire used vehicle operation from acquisition and merchandising to sales process execution and team accountability.

Key Responsibilities

Traffic & Lead Management

• Drive showroom, phone, internet, and digital traffic conversion through disciplined follow-up processes.
• Monitor daily lead activity and ensure rapid response times across all lead sources.
• Partner with the sales team to maximize appointment set, show, and sold ratios.
• Analyze traffic trends and implement strategies to increase dealership opportunities.
• Hold sales staff accountable for CRM usage, customer follow-up, and pipeline management.

Used Vehicle Sales Growth

• Develop and execute a strategic plan to consistently achieve and exceed 55+ used vehicle sales per month.
• Manage inventory levels, pricing strategies, and market competitiveness.
• Identify opportunities to increase used vehicle market share and dealership profitability.
• Work closely with acquisition teams to source quality inventory through trades, auctions, service drive opportunities, and direct purchases.

Inventory Management

• Maintain optimal inventory turn and aging targets.
• Ensure vehicles are properly reconditioned, photographed, merchandised, and listed online.
• Monitor market pricing and adjust inventory to remain competitive.
• Oversee vehicle appraisals and trade evaluations.

Leadership & Accountability

• Coach, train, and motivate sales professionals to improve performance and customer experience.
• Conduct daily sales meetings and performance reviews.
• Establish clear KPIs and hold team members accountable for results.
• Foster a culture of urgency, professionalism, and continuous improvement.

Financial Performance

• Maximize front-end gross profit while maintaining competitive market pricing.
• Review performance metrics and identify opportunities for increased profitability.
• Manage inventory investments and aged inventory strategies.
• Collaborate with F&I and dealership leadership to achieve overall store objectives.

Qualifications

• Minimum 3 years of successful automotive sales management experience.
• Previous Used Car Manager experience preferred.
• Proven track record of increasing used vehicle sales volume and profitability.
• Strong understanding of inventory management, acquisition strategies, and market-based pricing.
• Experience with CRM systems, digital retailing tools, and lead management platforms.
• Exceptional leadership, communication, and organizational skills.
• Data-driven mindset with the ability to analyze performance metrics and execute improvement plans.
• Valid driver's license and clean driving record.

What We Offer

• Competitive compensation package with performance-based incentives.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid vacation and holidays.
• Professional development and advancement opportunities within Mills Automotive Group.
• Supportive leadership team and growth-focused culture.

Success Metrics

The ideal candidate will be expected to:

• Grow used vehicle sales volume to 55+ units per month.
• Improve traffic-to-sale conversion rates.
• Increase inventory turn and reduce aging inventory.
• Drive profitability while maintaining exceptional customer satisfaction.
• Develop a high-performing sales team focused on accountability and results.