Luxury Pool Concierge & Guest Experience Host

1 Hotel Kauai, L.L.C.; Hanalei (HI); On-site; USD 34,440 - 41,328; Part time

Job summary

1 Hotel Kauai, L.L.C. is looking for a Pool Concierge to enhance the guest experience at the pool. The role involves welcoming guests, managing reservations, and ensuring service excellence with a focus on relationship-building.

Ideal candidates should possess at least one year of hospitality or luxury service experience and exhibit strong communication skills. The position requires flexibility and the ability to maintain a pristine environment during service.

Qualifications

• 1+ year experience in hospitality, resort service, or luxury guest-facing roles preferred.
• Strong communication skills and ability to connect naturally with guests.
• Ability to stand/walk for long periods and lift up to 40 lbs.

Responsibilities

• Manage guest flow, reservations, and personalized interactions.
• Ensure guest-facing areas reflect brand presentation standards.
• Deliver anticipatory hospitality through attentiveness and personalization.

Skills

Communication skills

Hospitality experience

Organization

Job description

1 Hotel Kauai, L.L.C. is looking for a Pool Concierge to enhance the guest experience at the pool. The role involves welcoming guests, managing reservations, and ensuring service excellence with a focus on relationship-building.

Ideal candidates should possess at least one year of hospitality or luxury service experience and exhibit strong communication skills. The position requires flexibility and the ability to maintain a pristine environment during service.