Luxury Pool Concierge & Guest Experience Host

1 Hotels; Hanalei (HI); On-site; USD 30,686 - 43,704; Full time

Job summary

1 Hotels is seeking a Pool Concierge for its Hanalei Bay location in Hawaii. This role is key to curating an elevated experience for guests enjoying the pool area by managing guest flow, reservations, and personalized interactions.

Ideal candidates should possess prior experience in hospitality or luxury service settings. The position requires strong communication skills and the ability to work outdoors. The role offers an hourly wage of $27.00.

Qualifications

• 1+ year experience in hospitality or luxury guest-facing roles.
• Strong communication skills and ability to connect with guests.
• Comfortable working outdoors in various conditions.
• Ability to stand/walk long periods and lift up to 40 lbs.
• Flexible schedule including weekends and holidays.

Responsibilities

• Manage guest arrival flow and seating assignments.
• Serve as a primary point of contact for pool guests.
• Sell and manage cabana reservations.
• Coordinate with Food & Beverage team for smooth service.
• Ensure guest areas reflect brand presentation standards.

Skills

Communication skills

Guest relationship management

Team collaboration

Organizational skills

Attention to detail

Job description

1 Hotels is seeking a Pool Concierge for its Hanalei Bay location in Hawaii. This role is key to curating an elevated experience for guests enjoying the pool area by managing guest flow, reservations, and personalized interactions.

Ideal candidates should possess prior experience in hospitality or luxury service settings. The position requires strong communication skills and the ability to work outdoors. The role offers an hourly wage of $27.00.