Luxury Polo Lounge Cocktail Server - Full Time

New Orleans LGBTQ Hospitality Alliance; New Orleans (LA); On-site; USD 17,000 - 30,000; Full time

Job summary

The Windsor Court in New Orleans is seeking a highly motivated and customer-oriented Cocktail Server to join the Polo Lounge team. You will provide outstanding beverage service, maintain a professional and welcoming demeanor, and ensure a positive guest impression.

As a Polo Lounge Server, you’ll take orders, manage payments, keep the lounge clean, and demonstrate strong product knowledge in a fast-paced luxury setting.

Qualifications

• Experience as a server or similar role.
• One year luxury setting experience preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Take and fulfill guest beverage requests in a timely and accurate manner.
• Address and resolve customer problems efficiently and effectively.
• Maintain high product knowledge of cocktails and beverages.
• Bus tables as necessary.
• Maintain cleanliness of Polo Lounge and surrounding areas.
• Handle cash and card transactions accurately and efficiently.
• Monitor inventory levels and restock supplies as needed.
• Follow all safety and sanitation procedures.
• Ensure tips are reported correctly for tax processing.
• Limit problems related to excessive drinking by notifying management when needed.
• Ensure compliance with state and federal age requirements for serving alcohol.

Skills

Customer service

Communication skills

Interpersonal skills

Flexibility

Stand for long periods

Job description

The Windsor Court in New Orleans is seeking a highly motivated and customer-oriented Cocktail Server to join the Polo Lounge team. You will provide outstanding beverage service, maintain a professional and welcoming demeanor, and ensure a positive guest impression.

As a Polo Lounge Server, you’ll take orders, manage payments, keep the lounge clean, and demonstrate strong product knowledge in a fast-paced luxury setting.