COCKTAIL SERVER POLO LOUNGE

New Orleans LGBTQ Hospitality Alliance; New Orleans (LA); On-site; USD 17,000 - 30,000; Full time

Job summary

The Windsor Court in New Orleans is seeking a highly motivated and customer-oriented Cocktail Server to join the Polo Lounge team. You will provide outstanding beverage service, maintain a professional and welcoming demeanor, and ensure a positive guest impression.

As a Polo Lounge Server, you’ll take orders, manage payments, keep the lounge clean, and demonstrate strong product knowledge in a fast-paced luxury setting.

Qualifications

• Experience as a server or similar role.
• One year luxury setting experience preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Take and fulfill guest beverage requests in a timely and accurate manner.
• Address and resolve customer problems efficiently and effectively.
• Maintain high product knowledge of cocktails and beverages.
• Bus tables as necessary.
• Maintain cleanliness of Polo Lounge and surrounding areas.
• Handle cash and card transactions accurately and efficiently.
• Monitor inventory levels and restock supplies as needed.
• Follow all safety and sanitation procedures.
• Ensure tips are reported correctly for tax processing.
• Limit problems related to excessive drinking by notifying management when needed.
• Ensure compliance with state and federal age requirements for serving alcohol.

Skills

Customer service

Communication skills

Interpersonal skills

Flexibility

Stand for long periods

Job description

Cocktail Server Polo Lounge

Key Details

• Full Time
• New Orleans
• Posted 4 days ago

Website WindsorCourt The Windsor Court

New Orleans' Most Gracious Award Winning Luxury Hotel

The Windsor Court seeks a highly motivated and customer-oriented individual to join our team as a cocktail server. As a Polo Lounge Server, you will be responsible for providing outstanding service to our guests, ensuring a positive first and last impression by maintaining a professional, pleasant, and helpful attitude while fulfilling guests’ needs.

Responsibilities

• Take and fulfill guest beverage requests in a timely and accurate manner
• Address and resolve all customer problems in an efficient and effective manner
• Responsible for maintaining high product knowledge
• Bus tables as necessary
• Maintain cleanliness of all Polo Lounge and surrounding areas
• Handle cash and credit card transactions accurately and efficiently
• Monitor inventory levels and restock supplies as needed
• Follow all safety and sanitation procedures
• Ensures tips are reported correctly for tax processing
• Attempts to limit problems and liability related to customers’ excessive drinking by taking steps such as discontinuing alcohol service and notifying management of potential problem(s)
• Ensure compliance with state and federal age requirements for serving alcoholic beverages

Requirements

• Proven work experience as a server or in a similar role
• One year Bartender/Server in a luxury setting preferred
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to work flexible hours, including weekends and holidays
• Ability to stand for extended periods
• Must be able to lift up to 25 pounds