Luxury Plumbing & Hardware Inside Sales Specialist | NYC

TSG Plumbing; New York (NY); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

401(k) with company match

Health, dental & vision insurance

Life & AD&D insurance

FSA & HSA options

Paid time off & parental leave

Employee referral program

Commission incentives

Job summary

Simon’s Hardware and Bath in New York City is seeking an intelligent Inside Sales Representative to service and sell luxury plumbing fixtures and architectural hardware to existing clients and walk-ins.

The role emphasizes consultative selling, strong communication, and teamwork as part of Trade Supply Group’s network. On-site work in Midtown East with weekday hours and a client-first, sales-driven mindset.

Qualifications

• High level of initiative and a results-oriented mindset.
• Curious, resourceful, and willing to independently research and learn new things.
• Strong communication and interpersonal skills.
• Energetic, ambitious, and team-oriented, with a strong work ethic.
• Strong follow-up, organizational, and time-management skills.
• Commitment to maintaining a customer-first, sales-focused mindset.
• Previous luxury sales or customer service experience preferred.
• Bachelor’s degree preferred.

Responsibilities

• Establish and develop new customers, sales opportunities, and maintain positive business relationships.
• Use a consultative approach to identify clients’ needs and provide support throughout the entire sales process, from order placement through delivery and installation
• Understand the importance of monthly sales goals and targets.
• Prepare competitive bids/quotes for clients on all project sizes.
• Demonstrate a sense of urgency by following up on all open quotes and sales leads.
• Effectively communicate with multiple departments (Purchasing, Operations, Accounting) to support and troubleshoot all facets of sales orders.
• Convey accurate product lead times to clients, communicate special-order requirements, and submit expedited shipping requests to manufacturers.
• Attend product trainings and remain current on all products and related promotions.
• Respond to all client inquiries within the same business day via phone/email.
• Project a professional company image through customer and vendor interactions.

Skills

Sales experience

Luxury sales

Communication skills

Team oriented

Customer-first

Education

Bachelor’s degree preferred

Job description

Simon’s Hardware and Bath in New York City is seeking an intelligent Inside Sales Representative to service and sell luxury plumbing fixtures and architectural hardware to existing clients and walk-ins.

The role emphasizes consultative selling, strong communication, and teamwork as part of Trade Supply Group’s network. On-site work in Midtown East with weekday hours and a client-first, sales-driven mindset.