Luxury Piano Showroom Manager - High-Earning, Commission-Based

Steinway & Sons; Beverly Hills (CA); On-site; USD 150,000 - 250,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSAs

401k

Paid time off

Professional development

Job summary

Steinway & Sons in Beverly Hills seeks an experienced piano salesperson to join as Assistant Store Manager or Store Manager, depending on experience, for our historic showroom. This is a commission-based role with uncapped earnings and a semi-monthly draw, with a robust benefits package from day one.

You will lead sales initiatives, develop client relationships, plan in-store events, and coordinate piano tuning and service needs, ensuring a luxury customer experience from first contact to

Qualifications

• Bachelor’s degree and experience in piano sales or high-end, luxury sales.
• Min. 2 years' experience within music/piano sales in a commission-based environment
• Outstanding business development and sales management skills
• Superior communication, planning, and organizational skills
• Basic knowledge of MS Word, Outlook and Excel
• Note: Candidates must be able to lift 20-50 lbs. and stand/walk for extended periods

Responsibilities

• Ensure achievement of both personal and store sales and profitability goals
• Set sales goals for store associates and manage performance against goals
• Analyze store performance and implement programs to enhance performance
• Plan and execute all in market promotional events and activities (generating and cultivating sales)
• Engage in and oversee business development
• Develop and cultivate customer leads and relationships
• Develop and manage a sales referral outreach program for key influencers such as piano teachers, piano technicians, real estate agents, designers and more
• Ensure the customer database system is optimized for customer communication and tracking
• Allocate and follow up on all internet leads
• Plan, execute and manage all in market marketing and promotional events
• Coordinate all piano technical needs in store and after sale follow up (tunings, etc.)
• Resolve customer issues in a timely manner

Skills

Sales leadership

Business development

Communication

Planning

Organizational skills

MS Word

Outlook

Excel

Education

Bachelor's degree

Tools

MS Word

Outlook

Excel

Job description

Steinway & Sons in Beverly Hills seeks an experienced piano salesperson to join as Assistant Store Manager or Store Manager, depending on experience, for our historic showroom. This is a commission-based role with uncapped earnings and a semi-monthly draw, with a robust benefits package from day one.

You will lead sales initiatives, develop client relationships, plan in-store events, and coordinate piano tuning and service needs, ensuring a luxury customer experience from first contact to