Luxury Personal Shopping Concierge

Bloomingdale's; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Bloomingdale's is seeking a Personal Shopping Host to elevate the hospitality experience across Personal Shopping appointments and support multiple shoppers in flagship suites and satellite spaces.

You will anticipate client preferences, create a polished environment, and deliver high-touch, personalized service in a luxury retail setting, including curated food and beverage service for appointments.

Qualifications

• 3-5+ years of experience in luxury hospitality, high-end retail, private clubs, or similar client-facing environments preferred.
• Proven ability to deliver high-touch, personalized service for discerning or VIP clients.
• Strong interpersonal and communication skills with a polished, professional presence.
• High level of discretion, attention to detail, and situational awareness.
• Ability to multitask and operate effectively across multiple stakeholders in a dynamic environment.
• Flexible and service-oriented mindset, with a strong sense of ownership.

Responsibilities

• Deliver elevated, highly personalized hospitality across Personal Shopping appointments.
• Anticipate client needs and tailor the experience based on known preferences and behaviors.
• Create a seamless, welcoming, and refined environment for every client interaction.
• Oversee readiness and presentation of all Personal Shopping environments, including suites and satellite spaces.
• Partner closely with multiple Personal Shoppers to align on client preferences and upcoming appointments.
• Prepare and serve curated food and beverage offerings to brand standards.

Skills

Luxury hospitality

High-end retail

Client service

Interpersonal skills

Discretion

Job description

Bloomingdale's is seeking a Personal Shopping Host to elevate the hospitality experience across Personal Shopping appointments and support multiple shoppers in flagship suites and satellite spaces.

You will anticipate client preferences, create a polished environment, and deliver high-touch, personalized service in a luxury retail setting, including curated food and beverage service for appointments.