Luxury Personal Shopping Operations Assistant

Bloomingdale's, LLC; New York (NY); On-site; USD 38,000 - 52,000; Full time

Job summary

Bloomingdale's Personal Shopping Operations Assistant assists in executing luxury operational functions, from appointment prep to final delivery, in close collaboration with Personal Shoppers, Business Development Managers, and coordinators.

The role covers shipping, logistics, merchandise handling, and client hospitality, ensuring elevated experiences and precise execution across client appointments and deliveries.

Qualifications

• Strong organizational and time management skills.
• Ability to prioritize multiple tasks in a fast-paced luxury retail environment.
• Exceptional attention to detail.
• Excellent verbal communication and interpersonal skills.
• Customer-first mindset with a passion for luxury service.

Responsibilities

• Support preparing and maintaining Personal Shopping appointment spaces to luxury presentation standards.
• Pack and ship client purchases while maintaining Bloomingdale's luxury presentation standards.
• Receive, unpack, inspect and prepare merchandise for selling.
• Coordinate merchandise setup for in-residency events and pop-ups.
• Maintain organization and cleanliness of packing rooms and back-of-house spaces.
• Partner with Personal Shoppers and cross-functional teams to execute operational priorities.
• Support special events and elevated client experiences as needed.

Skills

Organizational skills

Time management

Attention to detail

Verbal communication

Interpersonal skills

Customer service mindset

Collaboration

Lift up to 25 lbs

Job description

Bloomingdale's Personal Shopping Operations Assistant assists in executing luxury operational functions, from appointment prep to final delivery, in close collaboration with Personal Shoppers, Business Development Managers, and coordinators.

The role covers shipping, logistics, merchandise handling, and client hospitality, ensuring elevated experiences and precise execution across client appointments and deliveries.