Luxury Outlet Sales Associate: Customer Experience Pro

Restoration Hardware, Inc.; Schaumburg (IL); Hybrid; USD 21,000 - 26,000; Full time

Job summary

Restoration Hardware, Inc. is seeking an Outlet Sales Associate to deliver extraordinary customer experiences in-store, representing the RH brand with professionalism and brand-aligned presentation.

You will engage customers, educate them on RH features and craftsmanship, maintain deep product knowledge, and efficiently process transactions while supporting team goals to drive store performance.

Qualifications

• 1+ years of experience in retail
• Proven success in exceeding sales objectives through relationship-driven selling
• Proficiency with Mac operating systems, iOS devices, Microsoft Office, Google applications.

Responsibilities

• Represent the RH brand through professional communication and exceptional service
• Engage and educate customers on RH products, highlighting features and craftsmanship
• Develop knowledge of RH assortment, services, and policies to meet customer needs
• Uphold brand integrity by ensuring merchandise presentation reflects the RH aesthetic
• Accurately and efficiently process sales transactions and provide a seamless purchasing experience
• Drive sales by contributing to team goals and store success

Skills

Customer service

Sales

Retail experience

Communication

Education

High school diploma or equivalent

Tools

Mac OS

iOS devices

Microsoft Office

Google Apps

Job description

Restoration Hardware, Inc. is seeking an Outlet Sales Associate to deliver extraordinary customer experiences in-store, representing the RH brand with professionalism and brand-aligned presentation.

You will engage customers, educate them on RH features and craftsmanship, maintain deep product knowledge, and efficiently process transactions while supporting team goals to drive store performance.