Luxury Multifamily GM — Brooklyn On-Site Operations Leader

Digna Recruitment; New York (NY); On-site; USD 115,000 - 130,000; Full time

Job summary

A well-capitalized real estate firm is seeking a General Manager to oversee properties in Brooklyn, NY. This full-time, in-person role requires leadership in financial performance, leasing strategies, and exceptional resident experience. Ideal candidates have over 3 years of management experience in luxury multifamily settings, strong communication skills, and proficiency with property management software like Yardi. The position demands a proactive approach in a fast-paced environment and includes working on weekends as necessary.

Qualifications

• 3+ years of property management and leasing leadership experience, preferably in luxury multifamily.
• Strong operational, financial, and market knowledge.
• Proven ability to lead teams and deliver high resident satisfaction.
• Comfortable in a fast-paced, performance-driven environment.
• Weekend availability as needed.
• Authorized to work in the U.S. without sponsorship.

Responsibilities

• Oversee financial oversight, budgeting, and variance reporting.
• Develop leasing and marketing strategies to improve occupancy performance.
• Lead and supervise on-site staff for effective operations.
• Negotiate and oversee vendor and service contracts.
• Ensure excellent resident relations and customer service.
• Manage leasing activity, renewals, and vacancy management.
• Build broker, vendor, and industry partner relationships.
• Conduct market analysis and competitive shopping.
• Oversee marketing campaigns and website listings.
• Coordinate vendors and resolve resident issues.

Skills

Leadership skills

Customer service excellence

Communication skills

Organizational skills

Detail-oriented

Positive attitude

Tools

Yardi

On-Site

Job description

A well-capitalized real estate firm is seeking a General Manager to oversee properties in Brooklyn, NY. This full-time, in-person role requires leadership in financial performance, leasing strategies, and exceptional resident experience. Ideal candidates have over 3 years of management experience in luxury multifamily settings, strong communication skills, and proficiency with property management software like Yardi. The position demands a proactive approach in a fast-paced environment and includes working on weekends as necessary.