Luxury Membership Experience Lead

Solomon Page; New York (NY); On-site; USD 96,000 - 104,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k)

Direct deposit benefits

Commuter benefits

Job summary

Solomon Page is seeking a Luxury Experience Manager for their New York office to oversee their exclusive membership program. This role requires a proactive individual with 4–6 years of experience in luxury client services, excellent communication abilities, and the capacity to manage high-touch relationships effectively.

The ideal candidate will drive the strategic growth of the membership program and will be responsible for delivering exceptional experiences to members. A comprehensive benefits package, including medical, dental, and 401(k), is offered.

Qualifications

• 4–6 years of experience in luxury or premium membership client services.
• Proven track record of activating a network of industry partners.
• Excellent written and verbal communication skills.

Responsibilities

• own and manage a portfolio of the brand's members.
• build relationships with members and potential clients.
• identify opportunities to drive incremental revenue.

Skills

Luxury membership experience

High-touch client service

Sales acumen

Strong communication skills

Emotional intelligence

Job description

Solomon Page is seeking a Luxury Experience Manager for their New York office to oversee their exclusive membership program. This role requires a proactive individual with 4–6 years of experience in luxury client services, excellent communication abilities, and the capacity to manage high-touch relationships effectively.

The ideal candidate will drive the strategic growth of the membership program and will be responsible for delivering exceptional experiences to members. A comprehensive benefits package, including medical, dental, and 401(k), is offered.