Luxury Meetings & Events Manager: Client Impact

Montage Hotels & Resorts; Laguna Beach (CA); On-site; USD 70,000 - 80,000; Full time

Job summary

Montage Hotels & Resorts is seeking a Manager of Meetings & Events in Laguna Beach to manage group assignments from Group Sales and Events Sales. You will monitor contracts for guest rooms, space, F&B and concessions, and act as a business partner supporting the company’s goals and values.

You will maintain client relations, review contracts and deadlines, produce conference resumes, and coordinate with culinary and hotel departments to ensure successful events and accurate billing.

Qualifications

• 3-5 years’ previous experience in Event Management.
• Luxury hotel experience strongly preferred.
• Delphi and Opera experience, cloud-based experience preferred.
• Extensive knowledge of food and beverage products and function room setup.
• Ability to communicate clearly in English and handle billing tasks.
• Advanced skills in Word, Excel, PowerPoint and Outlook.

Responsibilities

• Maintain strong client relations and ensure conference specs are communicated and executed.
• Monitor room blocks and meeting space per contract to maximize revenue.
• Review group contracts, deadlines, concessions, and attrition; confirm with clients.
• Produce and distribute Conference Resume 7-10 days prior to arrival.
• Distribute accurate BEOs for group and affiliates 14 days prior to events.
• Collaborate with Culinary team on catering events and banquets.
• Provide in-person check-ins with clients daily during events.
• Establish best practices and SOPs for conference service.
• Forecast contracted rooms and F&B revenues within 5% variance.
• Review client bills for accuracy and manage cancellation charges.

Skills

Event management

English communication

Billing & math

Education

High school Degree or equivalent

Bachelor’s Degree

Tools

Delphi

Opera

Cloud-based systems

Word

Excel

PowerPoint

Outlook

Job description

Montage Hotels & Resorts is seeking a Manager of Meetings & Events in Laguna Beach to manage group assignments from Group Sales and Events Sales. You will monitor contracts for guest rooms, space, F&B and concessions, and act as a business partner supporting the company’s goals and values.

You will maintain client relations, review contracts and deadlines, produce conference resumes, and coordinate with culinary and hotel departments to ensure successful events and accurate billing.