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An innovative firm is seeking a Luxury Marketing Specialist to enhance engagement with the Global Luxury program. This remote role involves project management, marketing asset production, and supporting independent sales associates. You'll play a crucial part in promoting luxury marketing initiatives while collaborating with a dynamic team. The position offers the opportunity to drive brand awareness and deliver high-value marketing solutions. If you're passionate about marketing and eager to make an impact in a thriving environment, this role is perfect for you.
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The Luxury Marketing Specialist (LMS) role will be dedicated to supporting the initiatives set forth by the Directors and Luxury Marketing Managers and the Coldwell Banker Global Luxury senior leadership team.
The Luxury Marketing Specialist will be responsible for the mechanical assembly, project management and production of various program and agent-focused assets for the purpose of overall program growth and promotion. These projects may include but are not limited to execution and/or production of communication assets, presentations, marketing plans and other miscellaneous program components.
The position supports all key marketing objectives and goals and works to ensure that the company and agent’s brand image is well represented within the framework of the brand, brokerage, Coldwell Banker Global Luxury program, and Core 4. The Luxury Marketing Specialist may support multiple offices in the company with a concentration on supporting program engagement.
Essential Duties & Responsibilities include, but are not limited to, the following:
Market Location: AZ, UT and CO
Drive Global Luxury Program Engagement and Awareness
Effectively communicate the entire Coldwell Banker Global Luxury program marketing offerings; deliver the benefits of the luxury marketing program in addition to promoting the value to drive adoption of the luxury certification designation.
Deliver company value propositions, concierge programs, company tools & services that fit accordingly with agent value propositions within local markets. The Luxury Marketing Specialist should be prepared to assume responsibility for and provide coverage of the Luxury Marketing Manager role in certain instances.
Actively seek and contribute concepts, feedback and objectives designed to strengthen the Global Luxury program value and perception throughout the network. Collect top agent success stories and regularly share effective practices and productive experiences with the team.
Luxury- focused Support to Independent Sales Associates
Work proactively alongside the Luxury Marketing Manager with top independent sales associates and their assistants/teams to support their personal and property marketing needs and business goals, with all efforts focused on driving engagement with the luxury team and resources. Provide high level support and analysis of existing materials and campaigns through one-on-one meetings, office and group training, phone, and email to the agents, their teams, their support staff and their marketing assistants.
Possess the ability to effectively deliver the benefits of the luxury marketing program in various formats, incorporating program talking points into marketing efforts and campaigns where relevant. Track, record and report ongoing project activities and be prepared to decipher and share marketing trends and success stories with the team. Provide issue resolution where needed and provide strategic support for recruiting and retention activities, including materials preparation.
Additionally, documentation of all direct agent communications and interactions via the CBGL Touchpoint App will be required on a weekly basis. Prepare and provide reporting for review on a consistent, semi-monthly cadence.
Field and facilitate luxury and program-related inquiries from the network, managers and field marketing team, routing to the LMM when necessary.
Support To Local Operating Company & Senior Leadership
Serve as an integral marketing team liaison to the LMM and local operating company management team to provide marketing resources production and support. Prepare and participate in VIP recruiting opportunities, business development opportunities, and agent retention efforts outlining of our Core 4 values.
Leverage National Marketing Studio + Design Concierge Services
Consult with and follow directives from the LMM and LMDs to support local and national luxury marketing needs to produce creative materials, advertising efforts, program communication assets and related campaigns. Engage the national Studio and Design Concierge Teams to manage all creative projects. Partner with other regional LMS’s to establish cohesion throughout the network, with approval from the Global Luxury leadership team. In coordination with other regional LMS’s, design a system for project tracking and reporting.
Awareness, Communications and Events
Implement and support company and agent awareness of the program including coordination of promotional assets for events, communications resources, public relations opportunities and award & recognitions focused on the luxury sector.
Remain connected and informed in all marketing-related company tools and resources in the luxury sector and beyond, attending and consuming all national product launch/update calls, field marketing communications, company initiatives and announcements.
Qualifications
The qualifications listed below are representative of the knowledge, skill, and ability needed to perform the role successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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