Luxury Lounge Attendant — Guest Experience Pro

Hei Hotels Inc.; Anaheim (CA); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Free parking

Complimentary meals during breaks

Job summary

JW Marriott Anaheim Resort, part of HEI Hotels & Resorts, seeks an Executive Lounge Attendant to uphold a clean, welcoming environment and deliver stellar guest service at the on-site lounge in Anaheim, CA. You will support breakfast service, maintain stations, and ensure smooth transitions between service periods.

The role emphasizes lifting up to 50 lbs, moving heavy trays, and clear communication with supervisors and guests.

Qualifications

• Knowledge of the appropriate table settings and service ware.
• Ability to lift up to 50 lbs with or without accommodations.
• Ability to move or push up to 150 lbs with a hand cart/truck.
• Effective verbal and written communication; adapt style to audience.

Responsibilities

• Quickly clear dirty table settings and prepare table for resetting.
• Maintain stock and cleanliness of stations for all meal periods.
• Take care of guests with breakfast experience and replenish as necessary.
• Transport dirty tableware to dishwashing area for proper cleaning.
• Comply with attendance rules and be available to work regularly.

Skills

Table settings

Service ware handling

Lifting ability

Communication skills

Teamwork

Job description

JW Marriott Anaheim Resort, part of HEI Hotels & Resorts, seeks an Executive Lounge Attendant to uphold a clean, welcoming environment and deliver stellar guest service at the on-site lounge in Anaheim, CA. You will support breakfast service, maintain stations, and ensure smooth transitions between service periods.

The role emphasizes lifting up to 50 lbs, moving heavy trays, and clear communication with supervisors and guests.