Luxury Jewelry Sales Specialist & Client Concierge

Brobston Group; Beverly Hills (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Brobston Group in Beverly Hills seeks a Sales Associate to provide personalized luxury service and expert guidance on jewelry collections. The role drives sales, builds lasting relationships, and supports store operations.

You will understand client needs, upsell with product demonstrations, and maintain CRM-based outreach while upholding heritage and craftsmanship in every interaction.

Qualifications

• Luxury retail sales experience in jewelry or high-end fashion.
• Strong sales, communication, storytelling and clienteling skills.
• CRM proficiency, professionalism, integrity, adaptability, collaborative attitude.

Responsibilities

• Understand client needs and recommend jewelry with product knowledge and craftsmanship.
• Meet sales targets through upselling, cross-selling and product demonstrations.
• Build client relationships via attentive service, follow-up and CRM outreach.
• Support visual merchandising, stock management, POS processes, compliance, and store security.

Skills

Sales

Communication

Storytelling

Clienteling

CRM proficiency

Tools

CRM software

Job description

Brobston Group in Beverly Hills seeks a Sales Associate to provide personalized luxury service and expert guidance on jewelry collections. The role drives sales, builds lasting relationships, and supports store operations.

You will understand client needs, upsell with product demonstrations, and maintain CRM-based outreach while upholding heritage and craftsmanship in every interaction.