Luxury Jewelry Operations Specialist

SAKS & CO; Oakbrook (SC); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Employee discount

Job summary

Neiman Marcus is seeking a Specialized Operations Associate to support daily General Office tasks and Jewelry Department operations. You will open the store, process deposits, reconcile items, and ensure compliance with brand standards while delivering exceptional service.

The role involves jewelry intake, ticketing, transfers, price changes, and repairs tracking, with emphasis on accuracy, confidentiality, and cross-department collaboration. An energetic, team-oriented contributor is ideal.

Qualifications

• Lift cartons up to 15 lbs and climb ladders.
• Strong computer skills (Google Suite, MS Office).
• Able to work in a fast-paced, team-oriented environment.
• Flexible schedule to meet business needs and dependability standards.
• Demonstrates attention to detail and keeps space organized.
• Applies store policies and procedures in decision-making.
• Excellent verbal and written communication; handles inquiries professionally.
• Maintains confidentiality in handling issues.

Responsibilities

• Open the store: safes, controllers, registers and distribute reports.
• Process fulfillment orders and assist with trunk shows.
• Resolve customer issues and research/pay bills as needed.
• Receive, verify and book jewelry per company standards; process transfers and price changes.
• Maintain repair log and track repairs; submit invoices to vendors.
• Prepare and submit special order requests and statements of sale.
• Communicate with Corporate Merchants, AP, Inventory and vendors as needed.
• Assist on selling floor and support audits for vault/safe contents.

Skills

Lift up to 15 lbs

Computer skills (Google, MS Office)

Fast-paced environment

Flexible scheduling

Attention to detail

Policy adherence

Verbal and written communication

Confidentiality

Job description

Neiman Marcus is seeking a Specialized Operations Associate to support daily General Office tasks and Jewelry Department operations. You will open the store, process deposits, reconcile items, and ensure compliance with brand standards while delivering exceptional service.

The role involves jewelry intake, ticketing, transfers, price changes, and repairs tracking, with emphasis on accuracy, confidentiality, and cross-department collaboration. An energetic, team-oriented contributor is ideal.