Luxury Jewelry Operations Coordinator

Exemplar Luxury Group; New York (NY); On-site; USD 32,000 - 40,000; Full time

Job summary

Bergdorf Goodman in New York City seeks a Coordinator for Women’s 2nd Floor to support daily operations, assist with client engagement, and maintain the boutique's standard of luxury service. You will work with store leadership to ensure efficient processing and high-level customer care.

Responsibilities include inventory oversight, daily goal setting, and collaboration with brand managers to execute product movements and event setups.

Qualifications

• Experience in luxury retail operations and daily store processes.
• Strong collaboration with sales and merchandising teams.
• Excellent communication and client service skills.
• Ability to manage inventory and coordinate with brand managers.

Responsibilities

• Be the primary operational lead for inventory and product-related processes.
• Plan, accomplish, and communicate daily operational goals with the support associate, Selling Coordinators, and Store Managers to lead efficiency and clarity.
• Lead preparation for the annual financial inventory, including ongoing audits and reconciliation to ensure year-round inventory accuracy.
• Build operational projects such as trunk shows, collection launch setups, stockroom reorganization and RTV coordination.
• Coordinate product movements (transfers, damages, repairs, off-season rotations) with partners and internal teams.
• Align operational activities with sales targets and client appointment needs.
• Participate in cross-team meetings to support shared goals and standards.
• Maintain elevated selling floor and back-of-house standards reflecting the brand.

Skills

Operational lead

Inventory management

Client engagement

Team coordination

Tools

Store operations software

Job description

Bergdorf Goodman in New York City seeks a Coordinator for Women’s 2nd Floor to support daily operations, assist with client engagement, and maintain the boutique's standard of luxury service. You will work with store leadership to ensure efficient processing and high-level customer care.

Responsibilities include inventory oversight, daily goal setting, and collaboration with brand managers to execute product movements and event setups.