Jewelry Coordinator, Bergdorf Goodman

Exemplar Luxury Group; New York (NY); On-site; USD 32,000 - 40,000; Full time

Job summary

Bergdorf Goodman in New York City seeks a Coordinator for Women’s 2nd Floor to support daily operations, assist with client engagement, and maintain the boutique's standard of luxury service. You will work with store leadership to ensure efficient processing and high-level customer care.

Responsibilities include inventory oversight, daily goal setting, and collaboration with brand managers to execute product movements and event setups.

Qualifications

• Experience in luxury retail operations and daily store processes.
• Strong collaboration with sales and merchandising teams.
• Excellent communication and client service skills.
• Ability to manage inventory and coordinate with brand managers.

Responsibilities

• Be the primary operational lead for inventory and product-related processes.
• Plan, accomplish, and communicate daily operational goals with the support associate, Selling Coordinators, and Store Managers to lead efficiency and clarity.
• Lead preparation for the annual financial inventory, including ongoing audits and reconciliation to ensure year-round inventory accuracy.
• Build operational projects such as trunk shows, collection launch setups, stockroom reorganization and RTV coordination.
• Coordinate product movements (transfers, damages, repairs, off-season rotations) with partners and internal teams.
• Align operational activities with sales targets and client appointment needs.
• Participate in cross-team meetings to support shared goals and standards.
• Maintain elevated selling floor and back-of-house standards reflecting the brand.

Skills

Operational lead

Inventory management

Client engagement

Team coordination

Tools

Store operations software

Job description

WHO WE ARE:

A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street—the crossroads of fashion is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Saks Global's portfolio of top luxury retail brands and real estate assets. For more information on the latest news and events at Bergdorf Goodman, visit bergdorfgoodman.com or follow the brand on Instagram and YouTube.

Job Description

WHO WE ARE:

A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street—the crossroads of fashion is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Saks Global's portfolio of top luxury retail brands and real estate assets. For more information on the latest news and events at Bergdorf Goodman, visit bergdorfgoodman.com or follow the brand on Instagram and YouTube.

You Will Be

The Coordinator for Women’s 2nd Floor is responsible for providing daily support to the Women’s 2nd Floor teams & leaders, internally and externally, by assisting with maintenance of the Boutique, daily operations, and assisting associates with client engagement and appointments.

What You Will Do

• Be the primary operational lead for inventory and product-related processes, working in partnership with a dedicated support associate.
• Plan, accomplish, and communicate daily operational goals with the support associate, Selling Coordinators, and Store Managers to lead efficiency and clarity.
• Partner with the Director of Operations to lead preparation for the annual financial inventory, including ongoing audits and reconciliation to ensure year-round inventory accuracy.
• Build multiple operational projects, including trunk show and collection launch setups, stockroom reorganization, and RTV coordination following brand and our goals.
• Support sales and merchandising plans by coordinating important product movements—such as transfers, damages, repairs, and off-season rotations—in collaboration with corporate partners and internal sales teams.
• Partner with Selling Managers and Brand Managers to align operational activities with sales targets and client appointment need
• Participate in meetings with Operations and Selling Managers across Bergdorf Goodman to ensure understanding and support shared team goals
• Maintain elevated selling floor and back-of-house standards that reflect the brand and Bergdorf Goodman's luxury environment.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.

Salary Range $23.35 - $29.19*

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.