Housekeeping Supervisor

Auberge Collection; Waimea/Kamuela (HI); On-site; USD 32,000 - 46,000; Full time

Job summary

Mauna Lani Auberge Collection is seeking a Housekeeping Supervisor to lead and inspire our luxury team, ensuring the highest standards of cleanliness and guest comfort.

You will inspect rooms and public areas, create work schedules, train staff, manage supplies, and respond to guest requests with warmth and professionalism, upholding the brand's commitment to exceptional hospitality. This full-time role requires a flexible schedule, including weekends and holidays, on the Kohala Coast.

Qualifications

• Minimum of one year of luxury Housekeeping experience.
• Able to communicate in English.
• Able to work a flexible schedule, including weekends and holidays, according to department needs.

Responsibilities

• Lead and supervise the housekeeping team, providing guidance and training for high-quality cleaning.
• Inspect guest rooms and public areas, enforcing standards and addressing issues promptly.
• Monitor supplies and equipment, maintain stock, and coordinate orders.
• Create work schedules, assign tasks, and balance workload among staff.
• Address guest requests and inquiries, delivering courteous solutions.

Skills

Leadership

English Proficiency

Housekeeping Experience

Job description

Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani - meaning "mountain reaching heaven" - is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private bungalows, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion.

For more information: auberge.com/mauna-lani
Follow Mauna Lani on Facebook and Instagram @MaunaLaniAuberge

Job Description

The base salary range for this position is $28.35 hourly.

Seize the opportunity to lead and inspire as a Housekeeping Supervisor, where your meticulous eye for detail will shape a haven of cleanliness and comfort for our guests. As the driving force behind the housekeeping team, you'll foster a culture of excellence, ensuring each room reflects the highest standards of hospitality and meticulous care.

• Lead and supervise the housekeeping team, providing guidance, training, and support to ensure efficient and high-quality cleaning services.
• Inspect and ensure the cleanliness and maintenance of guest rooms and public areas, enforcing established standards and promptly addressing any issues.
• Monitor and manage housekeeping supplies and equipment, ensuring adequate stock levels and coordinating orders as necessary.
• Create work schedules, assign tasks, and distribute workload among housekeeping staff to ensure timely and thorough completion of cleaning responsibilities.
• Address guest requests, concerns, and inquiries related to housekeeping, providing solutions and maintaining a positive guest experience.

Qualifications

• Minimum of one year of luxury Housekeeping experience.
• Able to communicate in English.
• Able to work a flexible schedule, including weekends and holidays, according to department needs.

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, LinkedIn, Facebook, and Pinterest: @Auberge and #AlwaysAuberge.

DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.