Housekeeping Manager

SmartRecruiters, Inc.; Waimea/Kamuela (HI); On-site; USD 75,000 - 80,000; Full time

Job summary

Auberge Collection is seeking a Housekeeping Manager for Mauna Lani on the Island of Hawaii. Lead the housekeeping team to ensure impeccable cleanliness and outstanding guest experiences in a luxury resort setting.

The role focuses on supervising staff, maintaining high cleanliness standards, managing budgets, and addressing guest concerns to uphold the property’s reputation for excellence.

Qualifications

• Several years of experience in housekeeping roles, with progressively increasing responsibilities.
• Strong leadership, communication, and interpersonal skills.

Responsibilities

• Supervise and lead the housekeeping team, including hiring, training, scheduling, and performance management.
• Maintain high standards of cleanliness and hygiene throughout the property, conducting inspections.
• Manage housekeeping supplies and equipment, including ordering, stocking, and inventory control.
• Address guest concerns or complaints related to housekeeping services promptly and professionally.
• Develop and manage the housekeeping department budget, monitoring expenses, labor costs, and purchasing.

Skills

Leadership

Staff supervision

Hiring & training

Guest satisfaction

Job description

Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani – meaning “mountain reaching heaven” – is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion.

For more information: auberge.com/mauna-lani
Follow Mauna Lani on Facebook and Instagram @MaunaLaniAuberge

Job Description

The base salary range for this position is $75K - $80K.

Step into the forefront of hospitality as our Housekeeping Manager, where your meticulous eye for detail and leadership skills will ensure impeccable cleanliness and guest satisfaction. Leading our housekeeping team, you'll orchestrate a symphony of cleanliness, setting the stage for memorable guest experiences and elevating our establishment's reputation for excellence.

• Supervise and lead the housekeeping team, including hiring, training, scheduling, and performance management, to ensure efficient and effective operations.
• Maintain high standards of cleanliness and hygiene throughout the property, conducting inspections and implementing procedures to uphold cleanliness standards.
• Manage housekeeping supplies and equipment, including ordering, stocking, and inventory control, to ensure adequate supplies for daily operations.
• Address guest concerns or complaints related to housekeeping services promptly and professionally, ensuring guest satisfaction and resolving issues promptly.
• Develop and manage the housekeeping department budget, monitoring expenses, labor costs, and purchasing to optimize efficiency and meet financial goals.

Qualifications

• Several years of experience in housekeeping roles, with progressively increasing responsibilities, demonstrating expertise in cleaning procedures, staff supervision, and quality control.
• Strong leadership, communication, and interpersonal skills, with the ability to motivate and inspire a diverse team, foster a positive work environment, and achieve departmental goals.

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.