Luxury Housekeeping Manager - Lead Team & VIP Rooms

Davidson Hospitality Group; Charlotte Amalie (United States Virgin Islands); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

Teledoc service

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

The Westin at Frenchman's Reef, operated by Davidson Hospitality Group, is seeking a housekeeping supervisor to uphold flawless guest room standards on-site in St. Thomas. Responsibilities include coordinating with housekeeping, inspecting rooms and public areas, and addressing guest requests with urgency.

The role also involves training and coaching team members, ensuring VIP rooms meet detailed quality expectations, and participating in mandatory meetings to drive service excellence.

Qualifications

• Six months housekeeping management experience.
• Must read/write/speak English fluently.
• Spanish language helpful but not required.

Responsibilities

• Communicate with housekeeping staff on rooms to be cleaned and special requests.
• Inspect guestrooms and public areas to ensure cleanliness standards.
• Report room status to Front Desk and follow up on guest complaints/requests.

Skills

Communication

English fluent

Spanish helpful

Scheduling

Room cleaning efficiency

Job description

Property Description

Join the elite team at The Westin at Frenchman's Reef in breathtaking St. Thomas! Set against the stunning backdrop of the Caribbean, our reimagined resort is where luxury meets tropical paradise. We're looking for passionate and driven individuals to help us deliver world-class hospitality in a setting like no other. With exceptional amenities, including pristine beaches, a state-of-the-art spa, multiple dining options, and endless adventure opportunities, The Westin at Frenchman's Reef offers a dynamic work environment where your talents can shine. As part of our team, you'll have the opportunity to create unforgettable experiences for our guests in one of the world's most coveted destinations. Elevate your career in hospitality by joining us and be a part of the excitement and energy at The Westin at Frenchman's Reef. Apply now to start your journey in paradise!

Overview

Responsibilities include communicating with housekeeping staff on rooms to be cleaned and special requests, inspecting guestrooms and public areas to ensure they meet standards of cleanliness, reporting all unsafe conditions. Report room status' to Front Desk, follow up on guest complaints/requests regarding services, inspect guestrooms for maintenance or repairs. Assist in training, coaching and development of team members, prepare and inspect VIP rooms, and attend all mandatory meetings.

Qualifications

· Ability to communicate effectively with the public and other employees.

· Six months prior housekeeping management experience.

· Read, write and speak English fluently.

· The ability to communicate in Spanish is helpful.

· Experience in scheduling needs.

· Experience in efficient and timely cleaning of rooms.

· No employee will pose a direct threat to the health/safety of self or others.

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

Inkeeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.