Luxury Housekeeping Manager — Elevate Guest Experience

Hilton; New York (NY); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Incredible travel perks

ESPP - employee stock purchase program

Paid parental leave

Health & welfare benefits

Generous PTO

Job summary

The Waldorf Astoria New York, part of Hilton, seeks a Housekeeping Manager in New York City to lead daily housekeeping operations for guest rooms, public spaces, and staff areas. You will ensure rooms are ready on time, manage costs, and uphold Hilton’s service standards in a luxury environment.

Applicants benefit from Hilton's extensive travel perks, ESPP options, parental leave, and wellness programs, aligned with our commitment to exceptional hospitality and team development.

Qualifications

• A passion for hospitality and service excellence.
• Integrity in all actions and decisions.
• Leadership and ability to develop a team.
• Teamwork and collaborative mindset.
• Ownership and accountability for outcomes.
• Focus and urgency to deliver high-quality guest experiences.

Responsibilities

• Oversee daily housekeeping operations: cleanliness, service, and product quality in guest rooms and public areas.
• Ensure room readiness and prompt availability for guests.
• Oversee budgeting, cost controls, forecasting, and policy enforcement for efficiency.
• Conduct inspections of rooms and public spaces to maintain high standards.
• Coach and develop team members to foster a positive, productive work environment.

Job description

The Waldorf Astoria New York, part of Hilton, seeks a Housekeeping Manager in New York City to lead daily housekeeping operations for guest rooms, public spaces, and staff areas. You will ensure rooms are ready on time, manage costs, and uphold Hilton’s service standards in a luxury environment.

Applicants benefit from Hilton's extensive travel perks, ESPP options, parental leave, and wellness programs, aligned with our commitment to exceptional hospitality and team development.