Luxury House Attendant - Guest Experience

Andaz; Miami (FL); In loco; USD 22.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free room nights

Discounted and Friends & Family Room R

Medical, Dental, and Vision Insurance

401K with company match

Parking

Generous Paid Time Off

Paid Family Bonding Time and Adoption

Tuition Reimbursement

Employee Stock Purchase Plan

Discounts at retailers

Descrizione del lavoro

Andaz Miami Beach Resort & Spa is seeking a Houseperson to maintain cleanliness in guest spaces and common areas with a professional, friendly demeanor. You will support room attendants, handle linen and supplies, and assist with housekeeping tasks to ensure a welcoming, high-standard experience for guests.

The role emphasizes teamwork, flexibility in hours, and adherence to brand standards in a luxury hotel setting on Miami Beach.

Competenze

• High school diploma or hospitality certificate.
• Experience in guest service or housekeeping preferred.
• Experience with industrial cleaning equipment.
• Desire to satisfy guests in a fast-paced environment.
• Strong verbal and written communication skills.
• Willing to work flexible hours, weekends and holidays.

Mansioni

• Collects soiled linen for laundering from housekeeping carts.
• Receives linen supplies from laundry and stocks linen closets on guest floors in a neat, organized manner.
• Maintains housekeeping carts and stocks supplies.
• Strips soiled linen from beds when asked to help housekeepers.
• Removes trash collected by room attendants.
• Transports clean linen to the housekeeping storage rooms on the floors and refills the par stock of linen on each floor
• Refills the par stock of guest amenities and supplies on each housekeeping storage area.
• Helps the room attendants with heavy lifting and special cleaning projects as directed.
• Cleans all public areas in the prescribed manner while following department standard operating procedures.
• Removes soiled linen and trash from the pool side and other service areas and takes to appropriate locations in the prescribed manner.
• Reports missing / found articles, damage or merchandise problems to the housekeeping supervisor and managers.
• Handles any tasks assigned by the supervisors as and when needed.

Conoscenze

Hospitality

Guest service

Verbal communication

Written communication

Teamwork

Formazione

High school diploma or hospitality certificate

Strumenti

Industrial cleaning equipment

Descrizione del lavoro

Andaz Miami Beach Resort & Spa is seeking a Houseperson to maintain cleanliness in guest spaces and common areas with a professional, friendly demeanor. You will support room attendants, handle linen and supplies, and assist with housekeeping tasks to ensure a welcoming, high-standard experience for guests.

The role emphasizes teamwork, flexibility in hours, and adherence to brand standards in a luxury hotel setting on Miami Beach.