Hotel Houseman: Guest Services & Room Support

Think Hospitality; Miami Beach (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Think Hospitality in Miami Beach seeks a dedicated housekeeping attendant to stock linen carts, assist room attendants, and fulfill guest requests. You will sweep, mop, and clean areas, rotate supplies, and support special projects as directed by management.

The role emphasizes superior customer service, physical stamina, and the ability to work weekends or evenings as needed. A positive attitude and teamwork are essential to maintain high standards of guest satisfaction.

Qualifications

• Must be able to carry 75 lbs.
• Commitment to superior customer service.
• Fluency in English (verbal and non-verbal).
• Ability to work in a fast-paced environment.

Responsibilities

• Assist room attendants with soiled linen and trash.
• Sweep and mop walkways, stairwells, vending areas and foyers.
• Clean walls and doors; prepare suites and thresholds as needed.
• Obtain amenities and supplies; rotate mattresses; move furniture.
• Maintain linen rooms; deliver items to suites; assist with glasses.
• Assist with special projects as directed by management.
• Deep clean guest rooms by moving furniture and cleaning targeted areas.
• Clean glass areas on balconies.
• Stock linen carts and inspect linen closets for excess supplies.
• Collect and wash glassware; operate stewarding dishwasher; return to closets.
• Keep work area neat and clean; assist in other areas as needed.
• Linen truck delivery and linen chute assistance when advised.
• Move furniture upon manager request; report safety concerns.

Skills

Lifting ability 75 lbs

Customer service

Initiative

Strong work ethic

English fluency

Job description

Think Hospitality in Miami Beach seeks a dedicated housekeeping attendant to stock linen carts, assist room attendants, and fulfill guest requests. You will sweep, mop, and clean areas, rotate supplies, and support special projects as directed by management.

The role emphasizes superior customer service, physical stamina, and the ability to work weekends or evenings as needed. A positive attitude and teamwork are essential to maintain high standards of guest satisfaction.