Luxury Hotel Security Officer — Discreet Guest Safety

Rosewood Hotel Group; Menlo Park (CA); On-site; USD 31,000 - 35,000; Full time

Job summary

Rosewood Sand Hill in Menlo Park, California, seeks a Security Officer to provide 5-star hospitality‑driven safety. You will protect guests, staff and assets, enforce policies, and respond calmly to incidents.

This role involves patrols of interiors and exteriors, CCTV monitoring, access control, and incident reporting. A minimum of 1+ year in luxury hotel security and fluent English are required. Flexible scheduling including weekends and holidays is expected.

Qualifications

• Minimum 1+ year of security experience in luxury or high-end settings.
• Excellent communication and guest service orientation.
• Ability to respond to emergencies and maintain confidentiality.
• Fluent English, written and spoken.

Responsibilities

• Protect guests, staff, and assets with a calm, welcoming presence.
• Respond to emergencies and coordinate with local responders.
• Conduct discreet patrols of public and back-of-house areas.
• Write clear incident reports and document investigations.
• Monitor CCTV and control access to restricted areas.

Skills

Security experience

English proficiency

Interpersonal skills

Problem solving

Flexibility

Tools

CCTV systems

Access control

Incident reporting

Job description

Rosewood Sand Hill in Menlo Park, California, seeks a Security Officer to provide 5-star hospitality‑driven safety. You will protect guests, staff and assets, enforce policies, and respond calmly to incidents.

This role involves patrols of interiors and exteriors, CCTV monitoring, access control, and incident reporting. A minimum of 1+ year in luxury hotel security and fluent English are required. Flexible scheduling including weekends and holidays is expected.