Luxury Hotel Security Lead: Guest & Asset Safety

montage; Chicago (IL); On-site; USD 30,000 - 31,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

HSA & FSA

Paid Time Off

Disability Insurance

Hotel discounts

Job summary

Montage International is seeking a Security Officer in Chicago to safeguard guests, associates, and assets. You will be a hands-on security partner aligning with the company’s goals, values, and service standards.

Responsibilities include patrols, incident reporting, CCTV monitoring, and safety training. A High School diploma and 2–3 years of security experience are required; CPR/First Aid certification and luxury-hotel experience are highly valued.

Qualifications

• High School Diploma or equivalent required; Bachelor’s Degree preferred.
• Minimum two to three years of security experience.
• CPR/First Aid certified and ability to present current Guard Card.
• Luxury hotel experience strongly preferred.
• Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of programs.

Responsibilities

• Conduct interior and exterior patrols, check doors and restricted areas for security.
• Respond to guest and associate calls during patrols; prioritize emergencies.
• Draft incident reports; maintain logs (key logs, lost and found, passes, etc.).
• Ensure daily shift logs and pass-downs are complete.
• Monitor CCTV and maintain surveillance of grounds.
• Provide associate safety training and report hazards daily.
• Communicate incidents and updates; briefings inform shift activities.

Skills

Security experience

CPR/First Aid

Education

High School Diploma or equivalent

Bachelor’s Degree preferred

Tools

Word

Excel

PowerPoint

Outlook

Job description

Montage International is seeking a Security Officer in Chicago to safeguard guests, associates, and assets. You will be a hands-on security partner aligning with the company’s goals, values, and service standards.

Responsibilities include patrols, incident reporting, CCTV monitoring, and safety training. A High School diploma and 2–3 years of security experience are required; CPR/First Aid certification and luxury-hotel experience are highly valued.