Overnight Security Concierge - Luxury Hotel Guest Safety

montage; Baltimore (MD); On-site; USD 23,000 - 32,000; Full time

Job summary

Montage International is seeking an Overnight Security Officer to help ensure safety for guests, associates and assets during the overnight shift. You will patrol interior and exterior areas, monitor CCTV, respond to incidents and provide a professional security presence with strong customer service.

Requirements include a High School Diploma or equivalent, 2–3 years of security experience, CPR/First Aid certification and a valid Guard Card. Luxury hotel experience is strongly preferred.

Qualifications

• High School Diploma or equivalent required; Bachelor’s Degree preferred.
• Minimum two to three years of Security experience.
• CPR/First Aid certified and ability to present current Guard Card.
• Previous overnight shift schedule experience.
• Luxury hotel experience strongly preferred.
• Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur.

Responsibilities

• Conduct interior and exterior patrols of property; check doors, trespassers, unauthorized persons in restricted areas and safety hazards.
• Respond to all guest and Associate calls while on patrol, handling emergencies as a top priority.
• Draft incident reports and maintain logs (key logs, lost and found, contractor passes, and emergency equipment).
• Ensure all daily shift logs and shift pass-down logs are complete.
• View CCTV monitors and maintain constant surveillance of grounds.
• Conduct associate safety training and report/resolving safety hazards daily.
• Respond to, communicate, follow up, and provide updates on all incidents.
• Maintain knowledge of the property’s activities/events each shift and provide professional security with customer service.

Skills

Security experience

Overnight shift

CPR/First Aid

Guard Card

Luxury hotel experience

MS Office

Education

High School Diploma or equivalent

Bachelor’s Degree

Tools

Microsoft Office

Job description

Montage International is seeking an Overnight Security Officer to help ensure safety for guests, associates and assets during the overnight shift. You will patrol interior and exterior areas, monitor CCTV, respond to incidents and provide a professional security presence with strong customer service.

Requirements include a High School Diploma or equivalent, 2–3 years of security experience, CPR/First Aid certification and a valid Guard Card. Luxury hotel experience is strongly preferred.