Luxury Hotel Security Associate

Marcus Hotels & Resorts; Milwaukee (WI); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Competitive Pay

Early Wage Access

Paid Time Off

Discounted On-Site Self-Parking

401(k) employer match

Job summary

The Pfister Hotel, part of Marcus Hotels & Resorts, in downtown Milwaukee invites you to join our legacy of gracious service and impeccable style as a security professional. Help maintain a safe environment for guests and associates while delivering exceptional hospitality in a premier luxury setting.

Responsibilities include monitoring security systems, conducting patrols, responding to incidents, and assisting guests with directions and escorts.

Qualifications

• High school diploma or equivalent preferred.
• Excellent verbal and written communication skills.
• Ability to remain calm under pressure and manage priorities.
• Experience with security systems and incident reporting.

Responsibilities

• Maintain a safe and secure environment through proactive measures.
• Monitor incidents and respond to emergencies with de-escalation.
• Inspect guest areas and life-safety equipment to identify risks.
• Operate CCTV, alarms, and access control systems.
• Investigate incidents and document findings with reports.
• Support emergency preparedness and coordination with responders.
• Provide guest service support such as directions, escorts, lost & found handling, and package deliveries.

Skills

Security experience

Communication skills

Calm under pressure

Report writing

Customer service

Education

High school diploma or equivalent

Tools

CCTV systems

Access control systems

Incident reporting tools

Job description

The Pfister Hotel, part of Marcus Hotels & Resorts, in downtown Milwaukee invites you to join our legacy of gracious service and impeccable style as a security professional. Help maintain a safe environment for guests and associates while delivering exceptional hospitality in a premier luxury setting.

Responsibilities include monitoring security systems, conducting patrols, responding to incidents, and assisting guests with directions and escorts.