Luxury Hotel Room Attendant – Guest Experience

Tb Isle Resort Lp; Florida; On-site; USD 26,000 - 32,000; Full time

Job summary

JW Marriott Turnberry Miami Resort & Spa in Aventura, FL seeks a Room Attendant to provide exceptional housekeeping services for guest rooms following luxury standards. The role focuses on guest experience and adherence to safety and hotel policies.

The position requires attention to detail, ability to work with minimal supervision, and teamwork with other staff to maintain spotless rooms and timely service in a fast-paced luxury setting.

Qualifications

• High school diploma; experience in a large hotel environment, preferred.
• Professional demeanor appropriate for a luxury environment.
• Able to work cohesively as part of a team with minimum supervision.
• Able to focus attention on guest needs.
• Adhere to safety, rules and company policies.
• Knowledge of proper chemical handling, cleaning techniques and use of equipment/ machinery.

Responsibilities

• Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops sponges, brushes, and/or cleaning chemicals by extending arms over head, bending and stooping.
• Strip and make beds, change bed linens which may require lifting bedspreads weighing a maximum of 50 lbs. with up to 15 rooms cleaned per shift.
• Respond quickly and efficiently to all guest requests.
• Keep linen closet and service landings secure.
• Dust furniture, pictures, drawers, window ledges, and shelves thoroughly.
• Vacuum throughout entire room and empty trash.
• Replenish amenities, linens, and supplies in guest room.
• Practice chemical safety rules and follows procedures for needles and other hazardous materials.
• Communicate effectively with other employees, as well as guests.
• Take accurate room status reports at the end of the shift.
• Understand information such as labels, instructions and guest requests.
• Perform any other reasonable duties as required by management.

Skills

Teamwork

Attention to detail

English language

Safety procedures

Chemical handling

Education

High school diploma

Job description

JW Marriott Turnberry Miami Resort & Spa in Aventura, FL seeks a Room Attendant to provide exceptional housekeeping services for guest rooms following luxury standards. The role focuses on guest experience and adherence to safety and hotel policies.

The position requires attention to detail, ability to work with minimal supervision, and teamwork with other staff to maintain spotless rooms and timely service in a fast-paced luxury setting.