Luxury Hotel Receptionist: Growth & Guest Experience

Hotel Leveque; Weston (VT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Professional development

Promotion opportunities

Job summary

The Weston Hotel in Vermont’s Green Mountains is seeking a Luxury Hotel Receptionist with growth potential. The role puts you at the frontline of guest experience, handling arrivals, check-ins, and guest requests with a warm, professional demeanor while promoting brand standards and loyalty programs.

You will coordinate with other departments, provide area information, assist with reservations, and maintain a calm, courteous presence during busy shifts.

Qualifications

• Experience in customer service or hospitality environment.
• Strong problem-solving and communication skills.
• Organized and able to multitask in a fast-paced setting.

Responsibilities

• Welcome arriving guests and complete the check-in experience with accurate information.
• Engage with guests to uncover needs and provide on-brand service.
• Communicate with hotel departments to ensure timely delivery of requests.
• Promote brand loyalty programs and special rate packages when appropriate.
• Provide local information, dining, spa, and activity recommendations.

Skills

Microsoft Office

Problem solving

Communication

Multitasking

Tools

MS Office Suite

Job description

The Weston Hotel in Vermont’s Green Mountains is seeking a Luxury Hotel Receptionist with growth potential. The role puts you at the frontline of guest experience, handling arrivals, check-ins, and guest requests with a warm, professional demeanor while promoting brand standards and loyalty programs.

You will coordinate with other departments, provide area information, assist with reservations, and maintain a calm, courteous presence during busy shifts.