Luxury Hotel Housekeeping Supervisor

Highgate; Ketchum (ID); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan with employer匹配

Job summary

Viceroy Hotels is hiring a Housekeeping Supervisor for the Sun Valley, Idaho property set to open in summer 2026. You will coordinate housekeeping operations, lead room attendants, and cover Housekeeping Manager duties in their absence.

Responsibilities include supervising daily tasks, maintaining records, and ensuring high cleanliness standards to deliver exceptional guest experiences. Strong communication and supervisory experience are required.

Qualifications

• High School diploma or equivalent required.
• 2–3 years of progressive hotel experience preferred.
• Previous supervisory responsibility preferred.
• Ability to stand for the duration of shift.
• Excellent verbal and written communication with guests and staff.

Responsibilities

• Inspect Room Attendant’s work performance daily to ensure standards and productivity are met.
• In the absence of the Housekeeping Manager or Assistant, inspect VIP rooms and report availability to Front Office.
• Oversee closing of floors, ensuring carts are clean and restocked.
• Ensure records of daily assignments are completed, signed off, and filed.
• Maintain key control.
• Handle items for Lost and Found according to standards.
• Monitor cleanliness and orderliness of carts, linen closets, and stairways.
• Oversee daily assignment of duties for Room Attendants and House Attendants.
• Carry an active pager/radio to communicate with Front Office/Engineering.
• Report progress of out-of-order rooms to Guest Services Manager.
• Initiate work orders for repairs and follow through until completion.
• Assist with training of Housekeeping staff.
• May be required to clean rooms as needed.
• Ensure completion of cleaning projects biannually.
• Ensure overall guest satisfaction.
• Other duties as assigned.

Skills

Supervisory experience

Communication skills

Stamina

Education

High School diploma or equivalent

Job description

Viceroy Hotels is hiring a Housekeeping Supervisor for the Sun Valley, Idaho property set to open in summer 2026. You will coordinate housekeeping operations, lead room attendants, and cover Housekeeping Manager duties in their absence.

Responsibilities include supervising daily tasks, maintaining records, and ensuring high cleanliness standards to deliver exceptional guest experiences. Strong communication and supervisory experience are required.