Luxury Hotel Host - Guest Experience

Omni Hotels & Resorts; Frisco (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Omni Frisco Hotel at The Star in Frisco, TX, is seeking a friendly host to deliver warm, personalized seating and guest service in the Neighborhood Services Restaurant.

You will handle reservations, guide guests, answer questions, and assist with table settings while maintaining high standards of cleanliness and hospitality. Flexibility for AM/PM shifts and weekend coverage is required.

Qualifications

• Hands-on knowledge of food and beverage operations in hospitality.
• Strong customer service skills with a friendly, professional demeanor.
• Ability to thrive in a fast-paced restaurant environment.
• Willingness to work flexible hours, including weekends and evenings.

Responsibilities

• Greet guests and seat them in a welcoming manner per SOP.
• Manage reservations, answer phones and assist guests efficiently.
• Maintain cleanliness and organization of the host area and dining entry.
• Support service team and coordinate with supervisors during peak times.
• Uphold health, safety and sanitation standards at all times.

Skills

Food & beverage knowledge

Customer service

Fast-paced environment

Tools

Payroll systems

Micros

POS systems

Job description

Omni Frisco Hotel at The Star in Frisco, TX, is seeking a friendly host to deliver warm, personalized seating and guest service in the Neighborhood Services Restaurant.

You will handle reservations, guide guests, answer questions, and assist with table settings while maintaining high standards of cleanliness and hospitality. Flexibility for AM/PM shifts and weekend coverage is required.