Evening Floor Supervisor - Luxury Hotel Ops

Omni Hotels & Resorts; Frisco (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Omni Frisco Hotel at The Star in Frisco, TX, is seeking a dedicated Housekeeping Floor Supervisor (PM) to uphold four-diamond standards across guest rooms and public areas. You will inspect cleaning, log repairs, and ensure Attendants have supplies to deliver exceptional service.

Responsibilities include assigning special projects, coordinating with the Director of Housekeeping, processing status reports, stocking linen carts, and maintaining safety and professional standards during busy events.

Qualifications

• At least 1 year of supervisory/coordinating experience in Housekeeping.
• Ability to maintain 4-Diamond level cleanliness standards.
• Excellent customer service and verbal communication skills.
• Willingness to work flexible hours including nights, weekends and holidays.

Responsibilities

• Assign special projects as directed by the Director of Housekeeping.
• Report any needed repairs or discrepancies of guest rooms.
• Ensure that all Guest Room Attendants have appropriate supplies and linens.
• Assist in the cleaning of guest rooms when necessary.
• Assist in processing AM and PM room status reports.
• Ensure that the Guest Room Attendant's linen cart is neat and well organized.
• Ensure linen closets on guest room floors are completely stocked.
• Maintain supply cage stock, neat and clean at all times.
• Must have all guest rooms punched in via the phone after completion.
• Ensure VIP rooms are inspected ASAP.
• Ensure check out/vacated rooms are a priority.
• Knowledge of hotel, facilities and events.
• To ensure hotel, guest and associates are maintained in a safe and secure environment.
• Inspect the cleaning and servicing of guestrooms and public areas Encou­rages and builds mutual trust, respect and cooperation among co-workers.
• Maintain a professional, neat and organized appearance according to Omni Boston Seaport standards.
• Respond swiftly and effectively in any emergency or safety situations.
• Attend all required department trainings and meetings.
• Perform any other duties required by management.

Skills

Supervisory experience

Housekeeping knowledge

Customer service

Communication skills

Professional appearance

English communication

Payroll systems

Tools

Payroll systems

Job description

Omni Frisco Hotel at The Star in Frisco, TX, is seeking a dedicated Housekeeping Floor Supervisor (PM) to uphold four-diamond standards across guest rooms and public areas. You will inspect cleaning, log repairs, and ensure Attendants have supplies to deliver exceptional service.

Responsibilities include assigning special projects, coordinating with the Director of Housekeeping, processing status reports, stocking linen carts, and maintaining safety and professional standards during busy events.