Luxury Hotel GM - Flagship NYC Experience & Leadership

Crescent Hotels & Resorts; New York (NY); On-site; USD 280,000 - 300,000; Full time

Benefits offered by this job

Competitive compensation package

Annual incentive plan

Benefits package

401(k) with company match

Travel discounts at Crescent-managed/

Career advancement opportunities

Flagship NYC property experience

Brand exposure to NH Collection &Minor

Executive perks

Job summary

Crescent Hotels & Resorts seeks an accomplished General Manager for NH Collection New York Madison Avenue, a premier luxury property in Midtown Manhattan. This role drives hotel performance, guest satisfaction, and team engagement while upholding the brand’s luxury standards and the owner’s expectations.

The GM will partner with Minor Hotels and the NH Collection brand leadership to optimize pricing, revenue, and asset value, delivering Forbes-caliber service in a global market.

Qualifications

• Minimum of 5 years as General Manager in luxury or flagship urban hotel environments.
• Proven capability to lead diverse teams, including union environments.
• Strong financial acumen with budgeting, forecasting, and NOI/EBITDA experience.

Responsibilities

• Lead all aspects of hotel performance, guest satisfaction, associate engagement, and financial results.
• Maintain Forbes-caliber luxury service level and brand integrity.
• Collaborate with Revenue, Sales, Marketing, and Operations to maximize market share and profitability.

Skills

General Management

Leadership

Strategic planning

P&L management

Brand stewardship

Education

Bachelor’s degree in Hospitality or related field

Job description

Crescent Hotels & Resorts seeks an accomplished General Manager for NH Collection New York Madison Avenue, a premier luxury property in Midtown Manhattan. This role drives hotel performance, guest satisfaction, and team engagement while upholding the brand’s luxury standards and the owner’s expectations.

The GM will partner with Minor Hotels and the NH Collection brand leadership to optimize pricing, revenue, and asset value, delivering Forbes-caliber service in a global market.