Luxury Hotel F&B Supervisor – Guest Experience Leader

BENCHMARK; Five Points South (AL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Excellent benefit plans

Matching 401K

Professional development

Travel perks

Job summary

Pyramid Global Hospitality is seeking a Food and Beverage Supervisor for the Hilton Birmingham at UAB. Join a luxury hotel team and lead service excellence across the F&B operation, delivering memorable experiences for guests and optimizing daily operations.

We value candidates with luxury hotel restaurant experience, strong knowledge of Micros, and the ability to stay composed under pressure. Competitive wages of $16.00–$17.00 per hour plus benefits and growth opportunities across our portfolio.

Qualifications

• Previous experience working at a Restaurant in a luxury hotel and or full service resort.
• Knowledge of Micros.
• Ability to make quick decisions in high stress situations.
• Excellent customer service skills.
• Pleasant and positive personality.
• Well organized.

Responsibilities

• Attend weekly meetings and relay information about upcoming events to staff under supervision.
• Provide information about capabilities and programs to other departments and clients or potential clients.
• Respond to needs and requests of guests and potential guests.
• Ensure that standards of food, beverage and service quality are commensurate with a first-class operation.
• Implement effective cost controls for food, beverage and labor.
• Utilize systems for inventory, receiving and product utilization.
• Lead by following productivity standards for food & beverage personnel.
• Create a comfortable atmosphere to encourage committed and loyal employees.
• Assist with hiring and training programs for food and beverage personnel.
• Assist in other Food and Beverage outlets as needed.

Skills

Luxury hotel dining

Decision making

Customer service

Pleasant personality

Well organized

Tools

Micros

Job description

Pyramid Global Hospitality is seeking a Food and Beverage Supervisor for the Hilton Birmingham at UAB. Join a luxury hotel team and lead service excellence across the F&B operation, delivering memorable experiences for guests and optimizing daily operations.

We value candidates with luxury hotel restaurant experience, strong knowledge of Micros, and the ability to stay composed under pressure. Competitive wages of $16.00–$17.00 per hour plus benefits and growth opportunities across our portfolio.