Luxury Hotel Driver - Guest Experience Specialist

Hyatt Hotels Corporation; Savannah (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Hyatt Hotels Corporation in Savannah, GA seeks a courteous Driver to transport guests and assist with arrival and luggage, upholding Hyatt's standard of hospitality. You will maintain vehicle cleanliness, follow traffic laws, and provide accurate information about local area.

Ideal candidates have a clean driving record, strong verbal skills, and a genuine desire to serve guests in a fast-paced luxury environment. Physical stamina is required for lifting and handling luggage and assisting guests.

Qualifications

• A true desire to satisfy the needs of others in a face paced environment.
• Valid driver''s license and clean driving record.
• Refined verbal skill.
• Must have physical stamina to lift moderate amounts of weight.

Responsibilities

• Transports guests and clients as needed to and from destinations within radius set by management.
• Comprehend and abide by all traffic regulations and speed limits and use caution not to damage the vehicle being driven or other vehicles in the vicinity.
• Maintain cleanliness of the vehicle by cleaning and washing it when appropriate. Take vehicles for periodic servicing and fueling as required.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assist guests in all inquiries, services, directions, hours of operation, key hotel personnel, in-house events, directions,recommendationsforoff property,etc.
• Maintain effective communication within Guest Services Team, and with all hotel departments. Stay aware of issues relating to guest services and general hotel operations
• Warmly welcome guests, creating a positive first impression of the hotel. Hold doors open while guests go through.
• Assist with arrival and luggage, provide directions and or information about the hotel.
• All other duties as assigned by leadership

Skills

Customer service mindset

Communication skills

Professional demeanor

Job description

Hyatt Hotels Corporation in Savannah, GA seeks a courteous Driver to transport guests and assist with arrival and luggage, upholding Hyatt's standard of hospitality. You will maintain vehicle cleanliness, follow traffic laws, and provide accurate information about local area.

Ideal candidates have a clean driving record, strong verbal skills, and a genuine desire to serve guests in a fast-paced luxury environment. Physical stamina is required for lifting and handling luggage and assisting guests.