Luxury Hotel Barista — Elevate Guest Experience

Landry's; Houston (TX); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Employee discounts on dining, retail,

Complimentary parking

Colleague meals

Paid Time Off

Opportunities for advancement

Job summary

The Post Oak Hotel, a Forbes Five-Star property, is seeking a Barista to craft espresso-based drinks and other beverages while delivering exceptional guest experiences in Houston, TX.

Responsibilities include greeting guests, taking orders, explaining the menu, coordinating with kitchen staff, serving with care, and ensuring compliance with all laws, including tip reporting requirements. Flexibility for nights, weekends and holidays is required.

Qualifications

• Aspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity
• High School diploma or equivalent
• 1-3 years of restaurant experience
• Ability to carry food and beverage trays safely and professionally
• Previous hotel experience, luxury or Forbes experience preferred
• Ability to work flexible schedules, including nights, weekends and holidays is required.
• Physical demands: Ability to lift 50 pounds on a regular basis and prolonged extended periods of standing

Responsibilities

• Greet guests and welcome them in a friendly manner
• Take drink orders and follow policy regarding service of alcohol
• Know the menu and be able to explain menu items, ingredients, and preparation methods to guests
• Coordinate with the kitchen staff to ensure all orders are prepared and delivered on time and together
• Serve food and beverages promptly and efficiently, ensuring accuracy and good presentation
• Check on guests during their stay to ensure satisfaction and address requests/concerns
• Handle guest complaints or concerns professionally and bring issues to management
• Collaborate with fellow baristas to ensure smooth service
• Responsibilities include complying with all federal and state laws, including the FLSA tip regulations regarding tip reporting

Job description

The Post Oak Hotel, a Forbes Five-Star property, is seeking a Barista to craft espresso-based drinks and other beverages while delivering exceptional guest experiences in Houston, TX.

Responsibilities include greeting guests, taking orders, explaining the menu, coordinating with kitchen staff, serving with care, and ensuring compliance with all laws, including tip reporting requirements. Flexibility for nights, weekends and holidays is required.