Luxury Hospitality Floor Manager

WALLYS WINE & SPIRITS; Beverly Hills (CA); Vor Ort; USD 70.000 - 100.000; Vollzeit

Zusammenfassung

Wally's Wine & Spirits in Beverly Hills is seeking an experienced Floor Manager to lead daily operations across dining, retail and events. You will guide teams with professionalism, warmth, and confidence, ensuring guests receive exceptional service and memorable experiences while maintaining the store's polished standards.

The role requires hands-on leadership in a fast-paced hospitality environment, strong communication, teamwork, and a passion for wine, spirits, and gourmet food.

Qualifikationen

• Experience in restaurant, hospitality, retail, or guest-facing leadership.
• Strong communication, organization, and problem-solving skills.
• A calm, hands-on leadership style in a fast-paced environment.
• Passion for hospitality, teamwork, and creating standout guest experiences.
• Interest in fine wine, spirits, gourmet food, or luxury hospitality.
• Flexibility to work evenings, weekends, and holidays as needed.

Aufgaben

• Lead daily operations with professionalism, warmth, and confidence.
• Support, coach, and motivate team members throughout each shift.
• Help create a polished, welcoming experience for every guest.
• Partner across restaurant, bar, retail, culinary, and gourmet teams to keep service seamless.
• Resolve guest needs with care, urgency, and a hospitality-first mindset.
• Maintain high standards for service, organization, cleanliness, and team communication.

Jobbeschreibung

Wally's Wine & Spirits in Beverly Hills is seeking an experienced Floor Manager to lead daily operations across dining, retail and events. You will guide teams with professionalism, warmth, and confidence, ensuring guests receive exceptional service and memorable experiences while maintaining the store's polished standards.

The role requires hands-on leadership in a fast-paced hospitality environment, strong communication, teamwork, and a passion for wine, spirits, and gourmet food.