Luxury Home Service & Warranty Technician

Cullen Construction Inc.

Wayne (PA)

On-site

USD 42,000 - 65,000

Full time

14 days+

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Job summary

Cullen Construction Inc. is seeking a Service and Warranty Technician to support luxury custom home building, remodeling, and homeowner services.

This hands-on role handles warranty requests, maintenance work, punch lists, and residential repairs while delivering exceptional customer service. The ideal candidate brings skilled trades experience, pride in workmanship, and clear communication with homeowners.

Qualifications

Minimum of 3 years of residential construction, handyman, or maintenance experience.
High school diploma or equivalent.
Associate degree, trade school certificate, or apprenticeship preferred.
Knowledge of Pennsylvania building codes and residential construction standards preferred.

Responsibilities

Perform residential maintenance, repair, and light construction work across luxury homes, remodeling projects, and homeowner service requests.
Complete punch list items and finish work as projects near completion, ensuring homes meet Cullen Construction’s high standards for quality and move-in readiness.
Respond to warranty and service requests in a timely, professional, and customer-focused manner, delivering a high-touch homeowner experience.
Maintain accurate records of service calls, repairs performed, materials used, project updates, and progress photos.
Collaborate with project managers, team members, and subcontractors to coordinate work and ensure projects are completed efficiently and correctly.
Communicate proactively with homeowners regarding project schedules, service appointments, work progress, and upcoming activities.
Ensure all work is performed in compliance with company quality standards, local building codes, and safety requirements.
Maintain company tools, equipment, and vehicles in a clean, organized, and operational condition.
Assist project teams with additional service, maintenance, and construction-related tasks to support successful project delivery and customer satisfaction.