Luxury HOA Front Desk & Access Control - Part-Time Concierge

Action Property Management; San Diego (CA); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Medical, dental, vision

Pet insurance

401(k) with company match

Paid time off

Life and disability protection

Job summary

Action Property Management in San Diego is seeking a Front Desk Associate/Access Control Officer (Part-Time 32 Hours) for Savina. You will be the first point of contact, delivering 5-star service to residents and guests while maintaining the lobby and access control, and providing concierge duties.

The role requires at least 1 year of customer service, a high school diploma or GED, and the ability to pass a background check and drug screening.

Qualifications

• Must be over 18 years of age and pass a pre-employment background check and drug screening.
• High school diploma or GED required.
• At least 1 year of customer service experience.
• Hospitality, luxury retail or fine dining experience is preferred.
• Hospitality Management students or recent graduates are highly desired.

Responsibilities

• Deliver exceptional 5-star customer service and ensure resident satisfaction.
• Maintain front desk, lobby, and main elevator areas.
• Monitor lobby activity and control access.
• Provide concierge services.
• Complete the Daily Activity Report.
• Answer calls and direct inquiries; receive and distribute parcels.
• Address resident and guest concerns and questions.
• Demonstrate understanding of the association's governing documents.

Skills

Customer service

Front desk operations

Access control

Professional appearance

Team player

Education

High school diploma or GED

Job description

Action Property Management in San Diego is seeking a Front Desk Associate/Access Control Officer (Part-Time 32 Hours) for Savina. You will be the first point of contact, delivering 5-star service to residents and guests while maintaining the lobby and access control, and providing concierge duties.

The role requires at least 1 year of customer service, a high school diploma or GED, and the ability to pass a background check and drug screening.