Luxury Guest Service Agent: Interisland Travel Specialist

Pulama Lanai; Hawaii; Vor Ort; USD 25.253 - 35.967; Vollzeit

Zusammenfassung

Pulama Lanai is seeking a Guest Service Representative to manage guest services for Lāna‘i Air. This role involves assisting with flight reservations, coordinating ground transportation, and providing high-quality service to guests traveling within the State of Hawaii. Ideal candidates should have previous hospitality experience and excellent communication skills. You will interact with guests personally and professionally, ensuring a seamless travel experience. Competitive compensation is offered at $22.22/hour.

Qualifikationen

• Hospitality experience with a high-end resort, highly preferred.
• One year of logistical coordination or sales/marketing experience preferred.
• One year of clerical experience preferred.

Aufgaben

• Assist in creating Lāna‘i Air as a high-end, seamless operation.
• Handle passenger boarding and load baggage as needed.
• Communicate effectively with aircraft operators and transportation providers.
• Maintain cleanliness of office spaces and lounge areas.
• Handle all guest interactions with the highest level of hospitality.

Kenntnisse

Hospitality experience with a high-end resort

Proficiency in Outlook, Word, Excel

Excellent written, verbal, and organizational communication skills

Friendly and professional demeanor

Multi-tasking skills

Jobbeschreibung

Pulama Lanai is seeking a Guest Service Representative to manage guest services for Lāna‘i Air. This role involves assisting with flight reservations, coordinating ground transportation, and providing high-quality service to guests traveling within the State of Hawaii. Ideal candidates should have previous hospitality experience and excellent communication skills. You will interact with guests personally and professionally, ensuring a seamless travel experience. Competitive compensation is offered at $22.22/hour.